Monthly Meeting: Going Deeper: How to Coach the Human, Not the Problem


January 06, 2020
5:30 PM CST - 8:00 PM CST
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HESS Club - Downstairs
5430 Westheimer Road
Houston, TX 77056
Venue website

Going Deeper: How to Coach the Human, Not the Problem

Speaker: Dr. Marcia Reynolds, PsyD, MCC

Even experienced coaches fall into the trap of focusing on the problems clients bring to their sessions. If you stay focused on these dilemmas, the coaching feels like it is going in circles because of the emotional attachment your clients have to their problems. In the end, your clients might find steps they are willing to take, but they don’t gain the new awareness that will help them avoid similar problems in the future. This presentation will help you shift from problem-solving to coaching the human in front of you. You will discover new applications of your coaching competencies, learn three ways to prepare your mind for coaching and after observing a demonstration of coaching with the presenter, explore what you will do differently in your own coaching engagements.

Learner Objectives

  • Differentiate the external problem from the internal blocks that keep clients from discovering powerful solutions on their own.
  • Perform three steps in mental preparation to increase presence and more effectively coach the human in front of you instead of their problem.
  • Use reflective techniques as well as powerful questions to “vertically coach” deeper into what is keeping clients from moving forward.


About the Speaker

Dr. Marcia Reynolds, Master Certified Coach helps coaches and leaders make every conversation a difference-making experience. She has provided coaching and training in 41 countries and is recognized by Global Gurus as the #3 coach in the world.

Dr. Reynolds is the Training Director for the Healthcare Coaching Institute. She was the 5th global president of the International Coach Federation and recently inducted into ICF’s Circle of Distinction for her contributions to the global coaching community. She is also on faculty for coaching schools in China and Russia. Many of her clients are multi-national companies where she coaches executives and teaches leaders how to use coaching skills in their daily conversations. Prior to coaching, she oversaw organizational change programs for two global companies. Her programs helped one company launch the most successful IPO in the United States in 1993.

Excerpts from Marcia’s books Outsmart Your Brain; The Discomfort Zone; and Wander Woman have appeared in business and psychological publications world-wide. In June, 2020, she will release her next book, Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry.

Marcia is passionate about how coaching contributes to making the world a better place for all.



5:30 - 6:15pm - Happy hour and dinner
6:15 - 6:30pm - Facilitated networking activity
6:30 - 6:50pm - Chapter announcements
6:50 - 7:50pm - Speaker presentation

7:50 - 8:00pm - Q&A and wrap-up


$45.00 Member & Affiliate Registration
$35.00 Earlybird rate before January 3

$55.00 Non-Member/Guest Registration
$45.00 Earlybird rate before January 3


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