Workshop: Conflict Coaching

February 04, 2019
3:30 PM - 5:30 PM
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Conflict Coaching: Guiding Clients Through Difficult Conversations
Speaker: Patricia Porter, ACC
CCEUs applied for

It is not unusual for clients to need coaching support as they deal with an interpersonal conflict.  This is especially true in a situation where a client decides to approach the other individual and initiate a conversation. These interactions can be uncomfortable and challenging, as the other person may or may not be aware of the problem.

In this workshop, participants choose to play a client, coach or observer using a real-life interpersonal conflict. Utilizing the client’s coaching goal, coaches assist the client in identifying specific criteria to frame their thinking, support their desired behavior, and prepare for the unexpected. Coaches use the concepts of mutuality to prepare the client from the other person’s perspective. The client rehearses their difficult conversation as the coach observes and provides effective and timely feedback. The observer provides feedback to the coach at the end of the practice rounds.

In this workshop, Patricia M. Porter, LCSW, ACC addresses the following ICF Core Competencies

  • Using powerful questions
  • Direct communication (observation and feedback)
  • Designing actions

Participants will leave with handouts to use with their clients.

Pre-Requisite Homework: Participants need to identify a difficult conversation and reflect on their coaching goal prior to arrival at the workshop. Each registered participant receives a worksheet to complete and bring to the event.

About the Speaker

Patricia M Porter, is the President of Conflict Connections®, Inc. in San Antonio, TX. Pattie has worked extensively in the dispute resolution field since 1994 providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to individuals, family businesses, government agencies, large corporations and higher education institutions. Click here to visit Pattie's website and read more about her work.

Connect with Patricia Porter:
Twitter: @txconflictcoach
Facebook: Conflict Connections
Linked In:
YouTube: Texas Conflict Coach


$40.00 Member Ticket

$50.00 Non-Member/Guest Ticket

HESS Club - Downstairs
5430 Westheimer Road
Houston, TX 77056
Venue website


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